Returns are eligible for Switzerland only.
Online returns must follow the below procedure.
- Send us an email at firstname.lastname@example.org to inform us about the item to be returned.
- Send the item within 5 open days following the receipt date.
- Once we receive the item, you will be refunded within 15 days.
Please note that the shipping fees of returns are at the charge of the customer.
Please note that we will not accept returns if the price tag has been removed.
The item should not have been worn, ironed or washed prior to the return.
Items which are on sale are not eligible for returns.